So . . . your videoconferencing deployment has been growing. Management is taking notice. People are starting to actually depend on the service. But, they’re also expecting more and more from you and your team. Are these the trends in your organization? If the following scenarios sound familiar, an advanced analytics and reporting solution may [...]
Eight Signs You Probably Need a Videoconferencing Analytics and Reporting Solution
by Jim Idelson on January 17, 2011 in SMART Analytics and Reporting, Uncategorized, User Stories
New SMART Demo Videos Available!
by Jim Idelson on October 4, 2010 in Uncategorized
Check out the new demo videos we’ve just posted. These short videos cover the basics on using the SMART Analytics and Reporting Platform for Videoconferencing: Run Your First SMART Report How to Read a SMART Report Save Time with Saved SMART Reports Save More Time with Scheduled SMART Reports
Wainhouse Goes One-on-One with DesigNET
by Jim Idelson on September 21, 2010 in Uncategorized
One on One with Jim Idelson, President, DesigNET International Excerpted from the Wainhouse Research Bulletin Vol. 11 #18 September 9, 2010. Download Wainhouse Bulletin PDF For more than 15 years, we’ve known DesigNET as a provider of consulting services to end user organizations managing large deployments of videoconferencing technology. At the Wainhouse Summit in Boston [...]
Adobe/DesigNET Wainhouse Summit Presentation Now Available
by Jim Idelson on September 18, 2010 in Uncategorized
We had a great reaction to our presentation at the Wainhouse Summit in Cambridge, and many of you have asked if we can make the presentation available. Here is it in two parts. Enjoy! Part 1: I provide some background on the growth of videoconferencing at Adobe. DesigNET-Adobe Wainhouse Summit 2010-07-21 Part 1 from designet [...]
New LinkedIn Poll – Challenges Faced by Videoconferencing managers
by Jim Idelson on September 12, 2010 in Uncategorized
New LinkedIn poll on the videoconferencing service management challenge: http://polls.linkedin.com/poll-results/102408/tnzaw
SMART Analytics and Reporting Platform Public Preview at Wainhouse Summit
by Jim Idelson on August 4, 2010 in Uncategorized
On July 20 and 21, 2010 we attended the Boston Wainhouse Research Summit as a sponsor. It was an excellent, targeted event attended by about 160. TheĀ attendees were all well-versed in conferencing and collaboration technologies. We joined about eight companies in the booth/demo area, where we showed off our new SMART Analytics and Reporting Platform [...]
Jim Idelson - CEO
Jim focuses on the service management issues facing enterprise managers as they implement conferencing and collaboration in their organizations. He has has helped design video, audio and web conferencing solutions for the smallest end-users to the largest providers of conferencing and collaboration services.
Hassan Ashraf - BI Architect
Hassan is an expert in data warehouse design, analytics and data visualization. He loves the challenge of transforming massive quantities of raw data into powerful and persuasive business information. Hassan leads DesigNET's business intelligence (BI) team.
- New LinkedIn Poll – Challenges Faced by Videoconferencing managers September 12, 2010
-
SMART Analytics and Reporting Platform Public Preview at Wainhouse Summit
August 4, 2010
-
Wainhouse Goes One-on-One with DesigNET
September 21, 2010
-
Adobe/DesigNET Wainhouse Summit Presentation Now Available
September 18, 2010
-
New SMART Demo Videos Available!
October 4, 2010
-
Eight Signs You Probably Need a Videoconferencing Analytics and Reporting Solution
January 17, 2011
-
New SMART Demo Videos Available!
October 4, 2010
-
Wainhouse Goes One-on-One with DesigNET
September 21, 2010
-
Adobe/DesigNET Wainhouse Summit Presentation Now Available
September 18, 2010
- New LinkedIn Poll – Challenges Faced by Videoconferencing managers September 12, 2010

Follow Us